Question 1

How many guests can each villa sleep?

Accepted Answer

It varies by villa, from a 2-guest studio up to a 10-guest villa. Each villa also allows a couple of extra guests beyond its base capacity for a nightly fee. Check each villa’s page for its exact capacity.

Question 2

Where are the villas located?

Accepted Answer

Punta Uva, Puerto Viejo, Limón, Costa Rica.

Question 3

How far is the beach from the house?

Accepted Answer

Most villas are about a 5-minute walk to Arrecife/Punta Uva Beach. Villa Cacha and Villa Carey are about a 7-minute walk.

Question 4

Is there a washer and dryer available?

Accepted Answer

Yes, in Villa Mariposa, Villa Presidente, Villa Angel, Villa Cacha, and Villa Carey. Villa Tucan and Villa Colibrí do not have an in-unit washer/dryer.

Question 5

Do you have a safe for valuables?

Accepted Answer

Yes, a small safe is available in every villa for passports and valuables.

Question 6

Is there parking available? Do I need a 4x4 vehicle? Can I get there without a car?

Accepted Answer

We have free private parking located inside a gated property. We are located just off the main road and a 4x4 is not necessary — you can move around easily by bike, ATV, motorcycle, and more.

Question 7

Do you have electric car charging?

Accepted Answer

Yes. There is a public charging spot conveniently located a 2–5 minute walk from the villas. On-site charging at the property is also available for US$10 per day, charged for the full length of your stay.

Question 8

Is there a minimum number of nights?

Accepted Answer

Most villas require a 2-night minimum stay. Villa Carey and Villa Colibrí have no minimum, so a single night is available at those two.

Question 9

Do children count as guests?

Accepted Answer

Kids 5 and under stay free and do not count toward your guest total.

Question 10

Is there a fee for extra guests?

Accepted Answer

Yes, ₡7,500 (US$15) per night for each guest beyond a villa’s base capacity. An extra beach towel and bath towel are provided for that additional guest.

Question 11

Can I bring a pet?

Accepted Answer

Yes, every villa is pet-friendly. Pets are ₡5,000 (US$10) per night.

Question 12

Does pricing change during the holidays?

Accepted Answer

Yes, holiday rates apply for Christmas (Dec 19–30) and New Year’s (Dec 31–Jan 2), shown automatically when those dates are selected.

Question 13

Are there any discounts available?

Accepted Answer

Yes — stays of 7 nights or more receive 10% off, stays of 28 nights or more (monthly stays) receive 35% off, and bookings made within 7 days of arrival also receive a 10% last-minute discount.

Question 14

Is early check-in or late check-out available?

Accepted Answer

It depends on whether we have another reservation right before or after yours. When it’s available, up to 2 hours early or late is usually free — anything beyond that comes with an extra fee. Message us on WhatsApp ahead of your stay and we’ll let you know what’s possible for your dates.

Question 15

How do I book?

Accepted Answer

Message us on WhatsApp at +506 6145 9916 to book your stay.

Question 16

What payment methods do you accept?

Accepted Answer

Zelle, Canadian e-Transfer, Wise, national SINPE or bank transfer, and on some occasions international wire transfer.

Question 17

What is your cancellation policy?

Accepted Answer

A 50% deposit is required to confirm your reservation and block your dates. Cancel up to 14 days before arrival for a full refund of your deposit. The remaining 50% balance is due exactly 14 days before arrival. Cancellations made within 14 days of arrival are not eligible for a refund.

Question 18

What is your cancellation policy for long-term stays?

Accepted Answer

A 50% deposit is required to confirm your reservation and block your dates. Cancel up to 1 month before arrival for a full refund of your deposit. The remaining 50% balance is due exactly 1 month before arrival. Cancellations made within 1 month of arrival are not eligible for a refund.

Question 19

Do you provide beach towels and beach chairs?

Accepted Answer

Yes.

Question 20

Could you help us book a private chef, daily cleaning, or massages at the villa?

Accepted Answer

Yes, we can provide the contacts for all of that once you’ve reserved.

Question 21

What tours do you recommend for us?

Accepted Answer

In the Caribbean, there are plenty of tours to choose from, including our favorites: ziplining, surf lessons, chocolate tours, horseback riding, bird/animal night tours, and snorkel tours.

Question 22

Can I drink the tap water?

Accepted Answer

We recommend drinking the filtered water we provide from our water dispenser rather than tap water (the dispenser is not included at Villa Colibrí). If you have health concerns, bottled water is sold at nearby stores.

Question 23

What if my question isn’t answered here?

Accepted Answer

Message us on WhatsApp at +506 6145 9916 or email villaspuntauva@gmail.com — we’re happy to help.

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